Refund policy

Return and Refund Policy

We want you to be happy with your MorningReady order. To start any return, refund, or replacement, reply to your order confirmation email with your order number. All requests must be made within 30 days of delivery.

Damaged, defective, or wrong items

If your order arrives damaged, defective, not as described, with missing parts, or as the wrong item, send us your order number and a clear photo of the problem within 30 days of delivery. Once we confirm the issue, we will send a free replacement or issue a full refund, whichever you prefer. You do not need to send the item back.

Changed your mind

You may return an unused item in its original packaging within 30 days of delivery. Please contact us first for return instructions; items sent back without contacting us may not be processed. For change-of-mind returns:

• Return shipping is your responsibility, and we do not provide a prepaid return label.
• A restocking fee of 20% of the item price is deducted from your refund.
• Because shipping to you was free, no original shipping charge is deducted.

Cancellations

You can request a cancellation before your order ships by replying to your order confirmation email as soon as possible. We will try to stop the order but cannot guarantee it once it is with our warehouse. If an order has already shipped, you can return it under the policy above.

Lost or delayed orders

If your tracking has not updated for more than 7 business days, contact us and we will send a replacement or issue a full refund. If your package is returned to us because of a carrier problem, we will refund or reship it. Packages returned because of an incorrect address entered at checkout can be reshipped but are not eligible for a free refund.

Refunds

Approved refunds are issued to your original payment method within 3 business days of approval. Your bank or card issuer may take an additional 5 to 10 business days to post the refund.